If you or someone in your care has chest pains, difficulty breathing, or severe bleeding, it could be a life-threatening emergency. Call 9-1-1 immediately! Find out more about when to call 9-1-1.
If you are concerned about a possible poisoning or exposure to a toxic substance, time is of the essence. Call Poison Control at 1-800-567-8911 immediately
Metro Vancouver contracts 9-1-1 service to E-Comm, the largest 9-1-1 centre in British Columbia. E-Comm provides emergency communication services as the first point of contact for 9-1-1 callers in many regional districts across the province. E-Comm also provides integrated call-taking and dispatch services for police and fire partner agencies in B.C. and owns and operates the wide-area radio network used by police officers, firefighters and ambulance paramedics throughout Metro Vancouver and parts of the Fraser Valley.
E-Comm is the Village of Lions Bay’s 9-1-1 Public Safety Answering Point (PSAP). This means E-Comm answers the initial 9-1-1 calls and then transfers the call to the appropriate local public safety agency (police, fire or ambulance).
The Royal Canadian Mounted Police is the Canadian national police service and an agency of the Ministry of Public Safety Canada. The RCMP's mandate includes preventing and investigating crime; maintaining peace and order; enforcing laws; contributing to national security; amongst other things.
The Village of Lions Bay is serviced by the Squamish RCMP Detachment. For the Squamish RCMP Detachment's non-emergency line, call (604) 892-6100.
Lions Bay Fire Rescue (LBFR) are the first responders to a variety of emergency and non-emergency incidents which include medical emergencies, motor vehicle accidents, technical rescues, forest interface, and much more. This highly skilled and trained protect the Village of Lions Bay and the Sea to Sky corridor between West Vancouver to Furry Creek. The LBFR team is heavily focused on training and as such practice live fire, auto extrication, first responder, rope rescue, and wild-land firefighting on a regular basis.
The BC Ambulance Service provides public ambulance service to the Village of Lions Bay and the Sea to Sky corridor. The Ambulance Service is under the authority of the BC Emergency Health Services. Through the provision of dispatch and paramedic services, expert patient care is delivered from the time a call for help is placed to 9-1-1, to treatment at the scene and transport to hospital. To learn more visit the BC Emergency Health Services website.
HealthLink BC, your provincial health line, is as close as your phone or the web any time of the day or night, every day of the year.
Call 8-1-1 toll-free in B.C. or for deaf and hearing-impaired, call 7-1-1.
You can speak with a health services navigator, who can also connect you with a:
- registered nurse any time, every day of the year;
- registered dietitian from 9:00 a.m. to 5:00 p.m. PST, Monday to Friday;
- qualified exercise professional from 9:00 a.m. to 5:00 p.m. PST, Monday to Friday;
- pharmacist from 5:00 p.m. to 9:00 a.m. PST, every day of the year.
- Translation services are available in more than 130 languages.
Emergency Management BC is the Province's lead coordinating agency for all emergency management activities, including planning, training, testing and exercising, to help strengthen provincial preparedness.
This work is done in collaboration with local governments, First Nations, federal departments, industry, non-government organizations and volunteers. These steps taken in advance of a disaster will help the response effort, and help British Columbians along the road to recovery.
Contact the Emergency Management BC regional office near you.
The Canadian Red Cross Society is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement. This network includes the International Committee of the Red Cross (ICRC), the International Federation of Red Cross and Red Crescent Societies (Federation) and 189 National Red Cross and Red Crescent Societies dedicated to improving the situation of the most vulnerable throughout the world.
Lions Bay Search and Rescue Society operates under the umbrella of the Provincial Emergency Program (PEP). The team provides wilderness and urban search and rescue services, primarily in the area from Horseshoe Bay to Porteau Cove. Lions Bay Search and Rescue also assists search and rescue teams in nearby regions as well as participating in disaster relief efforts across the province.
Team members are dedicated volunteers who are on call 24 hours a day and are trained and equipped to respond in any weather conditions.
British Columbians forced from their homes by fire, floods, earthquakes or other emergencies may receive emergency support services for up to 72 hours. Services may include food, lodging, clothing, emotional support, information about the crisis, and family reunification. There may also be special services like first aid, child minding, pet care and transportation.
BC Hydro is a provincial Crown corporation, generating and delivering electricity to over four million people (95% of the population of BC). Visit Outages & safety (bchydro.com) to learn about:
1. Staying safe during power outages
2. Preparing your home for an outage
3. Staying safe around downed power lines