Any personal information we ask you to provide is collected, used and disclosed in accordance with the BC Freedom of Information and Protection of Privacy Act (FOIPPA).
What is personal information?
Personal information is information about an identifiable individual, not including business contact information (i.e. information that would allow an individual to be contacted at their place of business, or work product information). For example, personal information includes such things as your name, date of birth, email address, and phone number.
What are the purposes for collection, use and disclosure of personal information?
Information collected directly from you:
Personal information collected, used, disclosed and retained by the Village of Lions Bay website is done so under the authority of the FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose unless you expressly consent otherwise. We do not disclose your information to other public bodies or individuals except as authorized by the FOIPPA.
The Village of Lions Bay does not collect personal information about you unless you voluntarily provide it. Some of the purposes for which the VOLB may collect, use and disclose your personal information on this website include:
- To facilitate communication with you;
- To enable you to access to certain special features or areas of the website;
- To process your requests for information;
- To make certain services available to you through the website;
- To administer participation in contests;
- To administer the survey / polling function;
- To announce special events; and
- To advise you of changes to our website.
If you choose not to provide the information required for online services you may still be able to access municipal services by traditional methods such as personal contact (in person or by telephone), fax or mail. Your decision not to participate in electronic service delivery activities will not impair your ability to browse the website, and read or download information provided on the website.
If you direct an inquiry to a VOLB department, we will ask you to provide your name, civic address, mailing address, email address and / or telephone number for the purpose of responding to your inquiry. Only those who need to know will have access to the personal information provided.
If you have given us your consent, you may at any time withdraw your consent upon giving us reasonable notice.
Information collected automatically:
If you visit the VOLB’s website to browse, read pages, or download information, we will gather and store certain information about the visit. The following information is automatically collected and stored:
- The Internet Protocol (IP) Address and domain name used. An IP address is a numeric identifier automatically assigned either to your computer or to the Internet Service Provider (ISP). This address can be translated to determine the domain name of your service provider;
- The type of browser and operating system;
- The date and time of the visit; and
- The web pages or services accessed.
We use this information to assess system performance, analyze trends, administer the site, and improve web service delivery. IP addresses are not linked to personally identifiable information.
Cookies may be used to monitor polling results and discourage voting twice in one poll. This will give us the ability to properly count activity reports and polling results.
If you choose to disable cookies associated with the website, this may affect your use of the website and your ability to access certain features on the website.
Protection of Personal Information:
The VOLB is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure, disposal or destruction. Security measures have been integrated into the design, implementation and day-to-day operating practices of the organization as part of our commitment to the protection of personal information.
How long is information retained?
The length of retention will vary in relation to the nature of the service. If the Village of Lions Bay uses your personal information to make a decision that directly affects you, it must retain that information for at least one year so that you have a reasonable opportunity to obtain access to it. Information collected or created by the Village of Lions Bay is maintained in accordance with Local Government Association Records Retention Schedule and other legislative requirements.